Privacy Policy

Last updated: May 7, 2026

Ace Courts (“Ace Courts,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, estimate request forms, quote portal, appointment reminders, customer communications, mobile application, and related services.

By using our website or services, submitting a form, requesting an estimate, approving a quote, or communicating with Ace Courts, you agree to this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

• Name
• Phone number
• Email address
• Project address
• Billing address
• Project details
• Appointment preferences
• Quote selections
• Payment-related information
• Messages, notes, or other information you submit through our forms, portal, email, text messages, phone calls, or other communications

Payment Information

If you make a payment, we or our third-party payment processors may collect billing information, payment method details, transaction records, and related payment data. Ace Courts does not store full bank account or sensitive payment credentials unless handled securely through an approved payment provider.

Communications

If you contact Ace Courts, we may collect your contact information and the contents of your communication so we can respond, provide service, maintain records, and manage your project.

Information Collected Automatically

When you use our website or online services, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Form activity
• Approximate location information
• Cookies and similar tracking data

We may use cookies, analytics tools, and similar technologies to understand website usage, improve our services, and measure marketing or form performance.

2. How We Use Your Information

Ace Courts may use your information to:

• Respond to estimate requests
• Contact you about your project
• Schedule and confirm appointments
• Prepare and send quotes
• Manage quote approvals and optional line item selections
• Create jobs, invoices, and work orders
• Coordinate project scheduling and service delivery
• Process or record payments
• Send appointment reminders, quote links, invoice notices, payment reminders, project updates, and customer service communications
• Improve our website, forms, software, and customer experience
• Maintain business records
• Detect fraud, protect security, and comply with legal obligations

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Ace Courts, we may use your phone number to send SMS messages related to your estimate request, appointments, quotes, project updates, invoices, payment reminders, and customer service communications.

Message frequency may vary depending on your project, appointment schedule, and communication needs. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for help.

Ace Courts does not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers, such as SMS delivery providers, only as necessary to send and manage text messages on behalf of Ace Courts.

Consent to receive text messages is not a condition of purchase.

4. Email Communications

If you provide your email address, Ace Courts may contact you by email regarding your inquiry, estimate, appointment, quote, project, invoice, payment, or related customer service matters.

We may also send promotional or marketing emails where permitted by law. You may opt out of marketing emails by following the unsubscribe instructions in those emails or by contacting us directly.

5. How We Share Information

Ace Courts may share information in the following limited circumstances:

• With service providers who help us operate our website, forms, software, payment processing, email delivery, SMS delivery, analytics, hosting, scheduling, and customer communications
• With subcontractors, vendors, or project partners when necessary to estimate, schedule, coordinate, or complete your project
• With payment processors or financial service providers to process or verify payments
• When required by law, regulation, subpoena, court order, or legal process
• To protect the rights, property, safety, or security of Ace Courts, our customers, or others
• In connection with a business transfer, such as a merger, acquisition, sale, or transfer of assets
• With your consent or at your direction

We do not sell personal information in the ordinary course of business.

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Operate and improve our website
• Remember preferences
• Analyze website traffic
• Measure lead form submissions
• Understand marketing performance
• Improve user experience

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage projects, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

8. Data Security

Ace Courts uses reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

To make a privacy request, contact us using the information below.

10. Children’s Privacy

Ace Courts does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

11. Third-Party Links and Services

Our website, forms, quote portal, or communications may contain links to third-party websites or services. Ace Courts is not responsible for the privacy practices, security, or content of third-party websites or services.

12. Changes to This Privacy Policy

Ace Courts may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date above. Continued use of our website or services after updates means you accept the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Ace Courts
Website: https://www.acecourtsutah.com
Email: tyler@acecourtsutah.com
Phone: (435) 669-4199